Any questions you may have
[expand title="How much does it cost?" rel="faq-highlander"]
Decluttering is $80 per hour on a weekday and $100 per hour on a weekend. Cleaning is $35 per hour.
[/expand][expand title="Do I need to be there whilst you sort out my house?" rel="faq-highlander"]
Yes, it’s important you are there because we won’t know that the stone on the shelf is a precious memory from a holiday abroad, or that old postcard is from a deceased loved-one. We advise and recommend solutions but will not make you get rid of anything you don’t want to.
[/expand][expand title="How do I know I can trust you?" rel="faq-highlander"]
We are a member of the Association of Professional Declutterers and Organisers (APDO-UK) and have signed their code of ethics. This means that The Organised Company is duty-bound to adhere to this code of conduct. Ros is also fully insured to work in your home.
[/expand][expand title="Is your service confidential?" rel="faq-highlander"]
Completely. We don’t disclose client information and don’t have logos on cars or uniform. Discretion is key to our business, but if you give permission we may take before and after photos of your new clutter free space. This is completely voluntary and does not include any information about you personally.
[/expand][expand title="My house is in such a mess and I feel embarrassed and ashamed. How can I show you? " rel="faq-highlander"]
Don’t worry. We don’t judge, and feel genuinely privileged to be in your private space. And, don’t forget Ros was once exactly the same as you; she started this company because she understands how difficult it is and wants to help people just like you.
[/expand][expand title="How does it work?" rel="faq-highlander"]
First is the consultation appointment, which is normally by phone. If we agree to go ahead, we then advise on how long it is likely to take to achieve your goal. From there we can book your sessions.
[/expand][expand title="Do you provide storage solutions?" rel="faq-highlander"]
No. The first step is to clear the clutter and see what we’re left with, only then can we choose necessary storage. We can buy storage for you, within your own set budget.
[/expand][expand title="Will you clean?" rel="faq-highlander"]
As we go through your clutter we can do some cleaning. A full clean will be charged for separately.
If you have any further questions on any aspect of our service, get in touch via firstname.lastname@example.org and we’ll discuss your needs.